Intervention Technology

Technical usability, technical features, and delivery media.

Technical Usability

POSITIVE

  • Ease of use and understanding

  • Ready-to-use applications and devices

  • Automatic and seamless system updating

  • Adaptive interface

  • Avoiding error prompts

NEGATIVE

  • Difficulty to use 

  • Equipment or battery failure

  • High system complexity (eg, complex software downloads and account or password settings)

  • Data transmission and input difficulties

  • Unstable internet connection or slow loading of website

  • Low accessibility

  • Low error tolerance

  • Poor picture and sound quality

  • Low visibility on small screens

___________


Technical Features

POSITIVE

  • Detect an improvement from digital health data or share data with HCPsc

  • Medication or appointment reminders or altering

  • Symptoms tracking dairies or tools

  • Timely feedback or motivational feedback notifications

  • Ability to print or email information

  • Ability to take voice commands

  • Nutrition calculator

  • Clinical measurements

  • A security password for record access

  • Agenda setting

  • Recommender systems

  • Summary reports for supporting shared decision-making

  • Input or review information at any point

NEGATIVE

  • Access to changeless or worse physiological data over time

DOUBLE-EDGED

  • Access to data


___________

Delivery media or devices

POSITIVE

  • Mobile technology

  • Video- or audio-based technology (for users with sensory impairments)

  • Assisted equipment (eg, provide headphones for people with hearing difficulties and larger monitors with improved lighting for people with visual impairments)

NEGATIVE

  • Web-based technology

DOUBLE-EDGED

  • Types of devices (eg, mobile phones or computers)

  • Device ownership (eg, personal devices or devices without personal identifiers)

  • Types of channels (eg, SMS text message or videos)


___________

How to address……

  • Improve technical usability; 

  • Promote ease of use, ready-to-use, and timely feedback on digital health;

  • Fit technical features, delivery media, and devices to patients’ preferences and needs.