Functionality
Whether your digital health works as intended.
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Intended values
Indicators
Ability to either change or maintain the user’s health state in a beneficial way: support self-management, shared decision-making, trigger actions, track and respond to changes.
Ability to collect clinical metrics: the number of monitored variables, the frequency, accuracy, concordance, timeliness, and visibility of monitoring.
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Content and information
Indicators
Quality of the content: evidence-based, tailored, relevance, practicality, consistency, clarity.
Amount of the information: comprehensible, completeness, glanceability (understandability), and conciseness.
Language of the information: simple nontechnical language, actionable message, a nonauthoritarian, friendly, and non-judgmental tone of voice.
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Intended values
Indicators
Ability to either change or maintain the user’s health state in a beneficial way: support self-management, shared decision-making, trigger actions, track and respond to changes.
Ability to collect clinical metrics: the number of monitored variables, the frequency, accuracy, concordance, timeliness, and visibility of monitoring.
___________
Intervention features
Indicators
Appropriate features that meet the intended values: activity planning, activity scheduling, activity tracking, diary, alerts, journal, feedback, reminders.
Degree of setup, maintenance, and training: ready to use, initial training, ongoing education.
Channel or mode of delivery: phone calls, social media, mobile applications, web, video, devices, and wearable kit.
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Theory-based interventions
Indicators
Presence or absence of an underlying theoretical basis: behavior change theory, social presence, a quality certification.