A digital intake tool for Fecal Immunochemical Test-based colorectal cancer screening programs: questionnaires
This study aims to assess digital patient experiences of a digital intake tool in the Dutch colorectal cancer screening program in participants aged from 55-70 with a positive Fecal Immunochemical Test who are referred for colonoscopy. Researchers from Delft University of Technology and Erasmus MC conducted a patient survey to understand how patients experience the digital intake tool and improve it further.
A step-by-step evaluation process was presented as below:
Step-by-Step
Why to measure?
The evaluation objective of this study is to support designers and developers in continuously improving the design, development, and implementation of the digital intake tool.
When to measure?
In this case, the digital intake tool has already been developed and can be used in the real world. Therefore, the research team chose to focus on evaluating the effectiveness stage. Participants' momentary experience data was collected immediately after the use of the digital intake tool.
What to measure?
The research team selected a variety of variables to assess. Some were technical determinants, such as personalized design, navigation design, information design, visual design, and usability, used for formative assessment. Some were emotional and perceptual outcomes, such as overall satisfaction and perceived usefulness, used for summative assessment.
How to measure?
The research team chose a prospective observational, single centered cohort study as the final study design. They used adjusted questionnaires as data collection methods to collect quantitative data from patients, and they performed quantitative analysis, which was statistical analysis, in SPSS to analyze the data.
They will report their results to designers and developers to inform their future design, development, and implementation of the digital intake tool. They will suggest to certain patients and healthcare providers whether to use the digital intake tool based on the research findings. To conclude, they planned to submit their evaluation results to high-quality journals to provide both theoretical and practical implications for a wider community in this area.