User-centered design, human-centered design approaches
User-centered design and human-centered design: methods that prioritize the needs, preferences, and contexts of end-users.
UCD places the user at the core of the design and development process.
HCD encompasses not only the user's needs but also considers the broader impact of the design on society, culture, and the environment.
Need Assessment
CONSIDERATIONS
Know the needs, capabilities, and environment of users through focus groups, surveys, interviews, and personas;
Composing, preparing, and organizing contents.
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Usability testing
CONSIDERATIONS
Gain early feedback from users through prototypes; Benchmark testing, user testing, heuristic analysis, Failure Modes and Effects Analysis (FMEA), and observations in other healthcare settings.
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Implementation
CONSIDERATIONS
Fit the tech to the person, not the person to the tech; Pilot testing, task analysis, and reporting mechanism.
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Monitor and sustain
CONSIDERATIONS
Understanding work-as-imagined often differs from work-as-done;
Pre- and post-testing, contextual inquiry, and safety and hazard reporting.