Patient Capability
Patients’ knowledge and skills to use digital health technologies and confidence in completing digital health tasks
Related Content
Knowledge and Skills
Positive Factors
Familiarity with the technology
Previous positive experience with digital health
Negative Factors
Low literacy (language, technology; or health)
Previous negative experiences with digital health (eg, failure to achieve goals and disappointment with the DHIs
___________
Confidence Levels
Negative Factors
Lack of confidence in skills
Perceived inability to use technologies or services
Misunderstanding digital health tasks
___________
How to address……
Identify patients’ knowledge and skill levels by understanding their technology, language, and health literacy;
Consider their previous experiences and current confidence level in using digital health;
Improve their actual literacy and correct their inaccurate self-perception;
Tailor the design to their abilities.