Patient Motivation

Patients' perceived advantages, perceived disadvantages, and initial mindsets.

Other Patient Determinants

PERCEPTION (perceived advantages and disadvantages)

POSITIVE

  • Perceived sense of security, independence, empowerment, convenience and access to care, and less sense of vulnerability

  • Prepared for emergencies or hospital visits 

  • Intact social networks

  • A suitable goal setting

NEGATIVE

  • Perceived no benefits 

  • Perceived threats to security, privacy, independence, or an individual’s sense of identity

  • Worried digital health would replace traditional appropriate (face-to-face) health care services

  • Impede social life or interfere with patient-to-provider relationships

  • Cause additional burden (being bombarded with too many messages)

___________


MINDSET

POSITIVE

  • Prefer digital solutions

  • Strong desire to keep healthy or gain knowledge

NEGATIVE

  • Computer anxiety

  • Overreliance

  • Loss of interest

  • Lack of motivation

DOUBLE-EDGED

  • Patient preferences, expectations, desires, priorities, understanding, or beliefs

  • Reliance 

  • Trust in technology

___________


How to address……

  • Understand patients’ mindsets and their perceived advantages and disadvantages of using digital health; 

  • Inform them of the benefits of using digital health; 

  • Reduce their concerns and worries; 

  • Understand their expectations and needs; 

  • Tailor the design to their preferences.